SHIPPING INFORMATION & DELIVERY TRACKING

Order Confirmation & Tracking : – Once your order has been shipped, you will receive an email containing the carrier details and a tracking number. You can also check the status of your order anytime by logging into your My Account on Otticart.com.

Customer Support:

For any inquiries or assistance, please contact us at:
support@otticart.com

SHIPPING POLICY

• Complimentary Shipping : – We offer free shipping on all orders delivered within India.
  
  
• Order Fulfilment Time :
  • Standard orders: Dispatched within 1–2 business days.
  • Prescription orders: Dispatched within 3–5 business days due to the additional processing required.
    
    
• Delivery Timeframe : – Once shipped, your order is expected to arrive within 3–7 working days, depending on your location. Delays may occur in the case of unforeseen events or natural disasters.
  
  
• Delivery Inspection : – Please inspect the package before accepting it. If the package appears damaged or tampered with, do not accept it. Instead, immediately report the issue to the delivery personnel and return the package. Accepting a damaged package will be considered as confirmation of receipt in good condition.
  
  
• Carrier Responsibility : – All shipments are handled and fulfilled directly by Otticart.com.